Reach Theta at: 1-404-444-9884

Archive for November 2013

Happy Thanksgiving!

HAPPY THANKSGIVING             from The OPEN Door Consultant.  Enter His gates with Thanksgiving And His courts with praise. Give thanks to Him, bless His name. Psalm 100:4  

Read more

One Size Fits All?

ARGGG!  I believe this might be the least friendly customer service label that I have ever found!  Yes, there are trends, generalizations, “most,” broad-brushstroke kind of statements but this one just flat out doesn’t work!  How can you make sure you and your company steer clear of […]

Read more

Be Available

I was in the freezer section of Wal-mart the other day when this sweet “grandpa” type asked me if I knew where the sugar peas were.  I told him I didn’t know but I would help him find them.  So we chatted on our quest.  I learned […]

Read more

Know What?

Take the time to train your staff. They won’t know what you know or what you expect unless you train them. Give them enough information to equip them to make second mile service decisions on behalf of your company.

Read more